Introduction
Welcome to the Astro VA Services website, located at www.astrovirginia.com (the “Site”). The following Terms and Conditions govern your use of the Site and any services, products, or information provided through it by Astro VA Services (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with these Terms and Conditions, as well as our Privacy Policy, and any additional rules or policies that may be posted on the Site from time to time (collectively, the “Agreement”).
Agreement Acceptance
By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these Terms and Conditions, please do not use the Site.
Definitions
“User,” “you,” or “your” refers to any individual accessing the Site.
“Services” refers to the appliance products, repairs, and maintenance services provided by Astro VA Services.
“Content” refers to all text, information, images, videos, and other material provided on the Site.
Use of Site
By using our Site, you agree:
You are at least 18 years old and legally capable of entering into contracts.
You will not use the Site for any unlawful or prohibited activities.
You will provide accurate and complete information when submitting orders or inquiries.
You will not use any automated systems or software to extract data or information from the Site.
Product and Service Information
All products and services provided by Astro VA Services are subject to availability. We reserve the right to modify or discontinue any product or service without notice.
We strive to ensure all product information on the Site is accurate but cannot guarantee the absence of errors, including in descriptions, pricing, or availability.
Orders and Payments
Orders placed on the Site are subject to acceptance by Astro VA Services.
We accept a variety of payment methods, including credit cards and other third-party payment services. By placing an order, you agree to pay the full amount indicated at checkout.
Applicable taxes and fees will be added to your order where required by law.
Warranties
Our products and services come with warranties as required by law. Please review the specific warranty information that accompanies your product or service purchase for details on coverage and exclusions.
Liability Disclaimer
Astro VA Services does not accept responsibility for any damages, losses, or injuries that result from your use of the Site or the products and services offered.
We disclaim all liability for any third-party websites or services linked through the Site, and you agree that your interactions with any such third-party services are at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Astro VA Services and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your use of or inability to use the Site.
Your reliance on any information provided on the Site.
Any errors, omissions, or interruptions on the Site.
Governing Law
This Agreement will be governed by and construed in accordance with the laws of the state in which Astro VA Services operates, without regard to its conflict of law provisions.
Any disputes arising from the use of the Site or related to this Agreement will be resolved in accordance with the dispute resolution process outlined below.
Dispute Resolution
Any disputes or claims arising out of or in connection with this Agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to waive your right to a jury trial or to participate in a class action lawsuit.
Amendments
We reserve the right to modify these Terms and Conditions at any time without prior notice.
Your continued use of the Site after changes have been made constitutes your acceptance of the revised terms.
For any questions regarding these Terms and Conditions, please contact us via email at service@astrovirginia.com.
Terms & Conditions
Privacy Policy
Last Modified: October 9th, 2024
Introduction
Welcome to Astro VA Services (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.astrovirginia.com (the “Site”) or use any of our services. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect personal information when you submit a contact form on our Site. The personal information we collect includes:
Name
Email address
Phone number
Physical address
We collect this information solely for the purpose of responding to your inquiries, processing requests, or providing services.
How We Use Your Information
The information we collect is used to:
Respond to your inquiries
Process orders or service requests
Provide you with customer support
Communicate updates or important information related to your service requests
Information Sharing
At Astro VA Services, we do not sell, share, or disclose your personal information to third parties for marketing purposes or any other reason, except as required by law or as necessary to fulfill your requests (e.g., delivery or service-related purposes).
Data Security
We take the security of your personal information seriously. We implement reasonable precautions to protect your personal information from unauthorized access or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
Access the personal information we have about you
Request corrections to any inaccurate personal information
Request the deletion of your personal information (subject to certain legal obligations)
To exercise any of these rights, please contact us at service@astrovirginia.com.
Children’s Privacy
Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will have a new “Effective Date.” We encourage you to review this page regularly to stay informed of our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at service@astrovirginia.com.